Shipping

It depends on what you're ordering and how you'd like it shipped! Just add items to your cart, enter your delivery address, and choose the shipping option that works for you, and your cost will update automaically.

Orders not paid or confirmed within 7 days of placing the order will be cancelled.

If your order is placed before 2pm (11 am if your using South Island Overnight) and payment has been approved, we'll aim to dispatch your order the same business day. During busy periods around public holidays and sales, things may take a little longer.

Most North Island orders arrive overnight if you're not rural. If you're out in the country, please account for an extra 1-2 days for delivery.

Standard delivery to the South Island takes around 3-4 business days, with rural addresses possibly needing an additional 1-2 days. If you need your order delivered quicker than that then we also offer overnight delivery for the South Island. NZ Post aims for overnight delivery, but it is not guaranteed. If you get your order in before 11 am, we’ll usually dispatch it the same day and delivery typically takes 1-2 business days.

AS Colour is not responsible for reimbursing costs for orders that do not arrive the next day.

Once your order's been processed and is on its way, we will email you a tracking number. You can also track your order under 'My Orders' when you log into your account.

Please check recieved goods against the packing slip within 10 business days of recieving.

This is especially important if the goods are to be printed, washed, dyed, relabelled, or decorated as picking errors can occur. If you find a picking error before the order is printed, we can replace the affected items. However once the goods are printed, we cannot exchange or refund them.

We do not cover the cost of any branding or decoration under any circumstances. If you are ordering and sending goods to a third party for branding, they will need to check the order on your behalf before proceeding with any work.

We ship from New Zealand to a wide range of destinations across Asia, the Pacific, the Middle East, and beyond. All orders are sent via FedEx, with standard delivery in 5—7 working days.

Current destinations include: American Samoa, Brunei, Cambodia, China, Cook Islands, Fiji, French Polynesia, Hong Kong, Indonesia, Israel, Japan, Korea, Laos, Malaysia, Marshall Islands, New Caledonia, Philippines, Qatar, Samoa, Saudi Arabia, Singapore, South Africa, Taiwan, Thailand, Tonga, United Arab Emirates, Vanuatu, and Vietnam.

All prices on our site are listed in NZD, so they won't reflect your local currency. Please note, any customs duties, taxes, or brokerage fees are not included in your order total. These charges are set by your loval customs office and are the customers responsibility.

If you choose not to pay these charges and the order is returned to us, your refund will be processed minus the original return shipping costs. For more details on potential import fees, we recommend getting in touch with your local customs office.

We also have local websites for servicing our other regions.

• Australia: ascolour.com.au
• United Kingdom: ascolour.co.uk
• Europe: ascolour.eu
• United States: ascolour.com